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What payment plans or financing options do you offer?
What is the white powdered stuff on the strings of wire frame?
How do I use the remote control?
How do I connect my Airdog to WIFI?
Why is my unit is not turning on?
My Airdog has started to make abnormal noises, like a crackling or zapping sound. What's the problem?
I hear a clicking noise when the collection plates are inserted. What should I do?
How do I clean the catalyst filter?
How to clean collecting plates?
How should I clean wire frames?
How will I know when to replace the Catalyst Filter?
How often do I need to replace the catalyst filter?
Do Airdog air purifiers have any consumable parts which need to be replaced regularly?
What is the recommended cleaning frequency if the air purifier is used on a consistent and daily basis?
Does Airdog air purifiers expel any ionized particles?
Is H13 filter for FitAir washable?
Is FitAir certified for eliminating COVID-19?
X5 Wire frame winding the wire ?
Faulty sensor ?
No number displayed when pressed the button
Display screen Keep showing digit"8",unchanged and low digits，digits do not respond to smoke?
Fan does not work ?
Lights flickered and the unit keeps making noise
Unable to start the unit ?
Are Airdog X series air purifiers producing ozone?
Air Purifier Hepa vs. Ionizer - Which One Is Better for Your Home?
There are two types of air purifiers available today: ionizers and HEPA filters. Both work by removing particles from the air, but they do so in different ways. An ionizer uses electricity to create ions that attach themselves to airborne particles, while a HEPA filter traps particles through a combination of electrostatic forces and high-efficiency filtration.
How can I know that my air purifier is really cleaning the air?
The best part of the Airdog air purifier is that you could see the effect with your own eyes! You will notice the AQI (Air Quality Index) number decreasing when the air purifier is on. Also, after using Airdog air purifiers for a week, you can actually see many of the pollutants absorbed on the collecting plates when you take the plates out to clean.
Do I have any maintenance costs if I own an Airdog air purifier?
NO. Airdog air purifier is a cost-effective and environmentally green solution.
A. Collecting plates in Airdog air purifier is a washable and reusable part, so no more need on spending money on HEPA filters.
B. Composite catalyst layer is also reusable; you may put it directly under the sunlight for 1~2 hours to refresh it.
More details about our product, pls click this link ： https://airdogint.com/product/list
Airdog X3 uses high voltage inside. Is it safe for home use?
Airdog X3 uses an advanced electronic design built around safety. The power consumption of Airdog is equivalent to only a small light bulb! It has high voltage inside but very low current in the order of micro-amps. The high voltage runs on a direct current to avoid any possible electronic perturbation. Clik this link for more details: https://airdogint.com/ProDetail/Airdog-X3-Household-Air-Purifier.html
I am concerned about X3 air purifier safety. May I know more details?
Airdog X3 is built around Safety 1st ! We have implemented the following:
A. Smart control: The “smart electronics” control circuit continually monitors the current and voltage levels, and suppresses them whenever there’s any abnormal situation;
B. Anti-fire: Airdog X3 is manufactured with the highest V0-grade fire retardant plastics housing;
C. Child lock: It prevents improper operations when children are playing around it;
To know more about us,pls click this link : https://airdogint.com/ProDetail/Airdog-X3-Household-Air-Purifier.html
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